Database Starter
$197/mo
Essential follow-up for single-location teams.
Fast follow-up
Reply Fast. Book More.
Reply in seconds, not hours. Senova gives you one CRM for calls, email, Senova DirectText, native video meetings, and native e-signature workflows.
Starting at
$197/mo
Every CRM tier includes native e-signature, Senova DirectText, and native video meetings at no extra cost. One phone number is provisioned within 24 hours per account, then warms up over 1-2 weeks before full sending volume.
Privacy-safe data activation with compliance-first positioning.
Cancel or upgrade anytime with transparent pricing.
Who it's for
For teams that want one inbox instead of four separate tools.
Inbound lead teams
- Respond faster with AI help.
- Keep calls, email, Senova DirectText, and video meetings in one inbox.
Multi-location operators
- Route leads by location or service line.
- Use shared follow-up playbooks and browser-based video meetings.
Revenue and compliance leaders
- Keep outreach permission-based and documented.
- Set honest expectations with DirectText warm-up and contact-linked meeting records.
What you get
Follow-up workflows that stay fast, clear, and all in one place.
Senova DirectText included on every plan with one dedicated SMS/MMS number provisioned within 24 hours.
Native video meetings with secure browser-based guest join and no account or software required for guests.
Native e-signature tied into contracts, invoices, automations, and workflow approvals at no extra cost.
SMS and MMS sending and receiving included with no per-message fees and no customer phone or carrier account required.
One inbox for calls, email, Senova DirectText, and recorded meeting history.
AI-assisted follow-up for inbound leads.
Booking, reminders, and workflow routing.
Meeting recordings log to the inbox when enabled.
Standard 1-2 week warm-up for new DirectText numbers before full sending volume.
Permission-based guidance (no bulk cold outreach).
How it works
From lead capture to reply, meeting, and follow-up.
Step 1
Capture and qualify
Collect inbound leads and add details.
Step 2
Reach out in the right channel
Use AI-assisted follow-up across email and Senova DirectText from the same inbox.
Step 3
Book, meet, and log it
Schedule appointments or video meetings, send reminders, route native e-signature requests, and keep every record tied to the contact.
Pricing
Customer database + AI follow-up priced per location.
Every CRM tier includes native e-signature, Senova DirectText, and native video meetings at no extra cost. One phone number is provisioned within 24 hours per account, then warms up over 1-2 weeks before full sending volume.
Flagship
Database Pro
$497/mo
Advanced routing and team workflows.
Database Agency
$997/mo
Multi-location operations and reporting.
Native e-signature is included on every CRM tier at no extra cost.
Every account includes one Senova DirectText phone number.
SMS and MMS sending and receiving are included with no per-message fees.
New numbers require a standard 1-2 week warm-up before full sending volume.
Additional phone numbers are available for purchase. Contact sales for details.
FAQ
Customer Database + AI FAQs
Is this for cold outreach?
No. This is for inbound, opted-in, or existing customer communications only.
How does Senova DirectText work with pricing?
Every plan includes one dedicated SMS/MMS number provisioned within 24 hours. SMS and MMS sending and receiving are included with no per-message fees. New numbers require a standard 1-2 week warm-up before full sending volume.
Is e-signature included on CRM plans?
Yes. Native e-signature is built into every CRM tier at no extra cost and ties into contracts, invoices, automations, and workflow approvals.
Do guests need an account for video meetings?
No. External guests join through a secure browser link with no account, login, or software install required.
Can I connect Visitor ID or enrichment?
Yes. Customer database tiers include hooks for Visitor ID and list clean-up where available.
Ready to launch
Keep follow-up timely, compliant, and measurable.
Add customer database + AI to your cart or book a walkthrough to see the workflows.
- Senova DirectText included on every plan
- Native video meetings with browser-based guest join
- Native e-signature for contracts, invoices, and workflow approvals
- One inbox for calls, email, texting, and recorded meetings
Privacy-safe dataConsent-forward workflowsTransparent pricing
Lead Response
What Is Automated Follow-Up?
Respond to every lead in seconds, not hours
Most leads go cold within 5 minutes. If you don't respond fast, someone else will.
Our CRM responds to new leads automatically within seconds. It sends smart, personalized messages that sound human. Not robot templates. Real replies that reference what the person asked about.
This is INBOUND follow-up only. We do not do cold outreach or spam. We help you respond fast to people who already contacted you. People who filled out your form. People who sent you an email. People who are waiting for you to reply.
Speed wins. Our AI makes sure you are always first to respond.
Senova DirectText
Text From a Dedicated Number on Every Plan
One SMS/MMS number is provisioned within 24 hours, includes sending and receiving, and carries no per-message fees
Every Senova CRM account includes one dedicated Senova DirectText number. We provision it during onboarding, so your team does not need to source a phone, choose a carrier, or configure anything on its own.
That number is ready within 24 hours of account setup. SMS and MMS sending and receiving are included in the plan with no per-message fees, so your team can start using texting without adding another vendor bill.
New messaging numbers need a standard 1-2 week warm-up before they reach full sending volume. That warm-up is normal, and we state it up front so your team has accurate expectations from day one.
Need more than one number? Additional numbers are available for purchase when your account needs them. We will scope that separately because published pricing for extra numbers is not on the site yet.
Native Video Meetings
Meet Face-to-Face Without Another Tool
Host 1:1 or group meetings inside the CRM while guests join from a browser with no account or software
Video meetings are built into Senova CRM at no extra cost on every plan. Your team can host one-on-one consultations, internal calls, or group meetings without paying for a separate meeting platform.
External guests join through a secure browser link. They do not need an account, a login, or software to install. Send the invite and they can join from the browser they already have.
Screen sharing and audio-only mode are supported, so the same meeting tool works for live demos, quick check-ins, and calls where video is not necessary the whole time.
When recording is enabled, the meeting is logged in the CRM inbox as a communication record linked to the contact. Your team keeps the conversation history and the recording trail in the same system.
Native E-Signature
Send Contracts, Invoices, and Approvals Without Leaving the CRM
Built into every CRM plan at no extra cost and connected directly to automations and workflow records
Native e-signature is built into Senova CRM at no extra cost on every plan. Your team does not need a separate signature vendor just to send contracts, approvals, or invoices.
Documents stay connected to the contact, invoice, or workflow that generated them. That keeps signed records inside the same system your team already uses for follow-up and customer history.
Because e-signature ties into automations, your team can trigger reminders, next-step tasks, and workflow handoffs as soon as a document is completed.
The result is simpler document handling: fewer disconnected tools, fewer manual status checks, and cleaner records from first send to final signature.
Unified Inbox
Everything in One Place
One inbox for calls, email, Senova DirectText, and native video meetings
You do not need to check separate apps for texting, email, meetings, and call notes. Every conversation with every lead shows up in one place, so your team always sees the same history before it responds.
Appointment reminders, follow-up messages, and meeting records stay tied to the contact. That means less context switching, fewer dropped handoffs, and fewer details trapped in a separate meeting or texting tool.
Lead priority notes show your team who to contact first. AI-assisted follow-up helps with speed, but the inbox still gives humans the full timeline when a conversation needs a person to step in.
Built for small teams that do not have time to stitch together multiple vendors. The goal is simple: fewer tools, faster replies, and a cleaner record of every conversation.
Organization
Contact Management at Scale
Works for 50 contacts or 50,000
Tag, filter, and segment contacts by source, interest, or stage. See exactly where every lead came from and what they care about.
Pipeline view shows where every lead stands. You see who is ready to buy, who needs more nurturing, and who went cold.
Task management keeps everything on track. Nothing falls through the cracks. Every follow-up gets done. Every call gets made.
Notes and activity history on every contact. You see every email sent, every call made, every page visited. Complete timeline for every lead.
Works whether you have 50 contacts or 50,000. The system scales with you.
Why teams consolidate
Why Teams Replace Multiple Tools With One System
Fewer vendors, less setup, and one conversation history
Senova is for teams that want calls, email, texting, and video to live together instead of being split across separate tools, bills, and timelines.
| Feature | Senova CRM | Separate tools |
|---|---|---|
| Conversations | Calls, email, Senova DirectText, and video in one inbox | Messages and meeting history split across apps |
| Texting setup | One included number provisioned within 24 hours | Separate setup, pricing review, and disconnected history |
| Message pricing | SMS and MMS included with no per-message fees | Can require a separate texting service and per-message billing |
| Video meetings | Built in on every plan | Can require a separate meeting subscription |
| E-signature | Built in for contracts, invoices, and approvals | Often added as a separate signature tool or disconnected workflow |
| Guest join | Secure browser link, no account or software required | Can add separate invite flows or app requirements |
| Recording log | Recorded meetings log to the inbox when enabled | Files and follow-up notes can live in different tools |
| Send readiness | Standard 1-2 week DirectText warm-up disclosed up front | Setup timelines vary by tool |
Conversations
Senova CRMOne inbox
Separate toolsSplit history
Texting setup
Senova CRM24-hour setup
Separate toolsSeparate setup
Message pricing
Senova CRMNo per-message fees
Separate toolsCan bill per message
Video meetings
Senova CRMBuilt in
Separate toolsSeparate subscription
E-signature
Senova CRMBuilt in
Separate toolsExtra vendor
Guest join
Senova CRMBrowser only
Separate toolsExtra invite flow
Recording log
Senova CRMInbox-linked
Separate toolsSplit records
Send readiness
Senova CRMWarm-up disclosed
Separate toolsVaries by stack
Complete Solution
Combine CRM with Other Tools
Get even better results when you stack these products together
Ready to Work From One Inbox?
Start with AI-assisted follow-up, native e-signature, Senova DirectText, and native video meetings in the same CRM. Your included SMS/MMS number is ready within 24 hours, with a standard 1-2 week warm-up before full sending volume.